Who ShiftPretty serves
Care coordination works differently for every role
ShiftPretty supports the people and organizations who organize, deliver and strengthen care—with practical ways to clarify responsibilities, improve visibility and follow through.
Six buyer journeys
Support shaped around the people doing the work
Each group enters care coordination with different pressures, decisions and responsibilities. The right starting point should reflect that reality.
Family Caregivers
Make changes, responsibilities, contacts and next steps easier to follow across family and care networks.
Audience taxonomy: Family caregivers
Home Care Organizations
Support clearer coordination across schedules, handoffs, service changes and operational review.
Audience taxonomy: Care organizations
Assisted Living Communities
Strengthen collaboration among teams, residents, families and external providers within established workflows.
Audience taxonomy: Care organizations
PACE & Community Programs
Bring multidisciplinary tasks, transitions, community supports and follow-up into a clearer operating view.
Audience taxonomy: Care organizations · Health and community partners
Careworkers
Give frontline careworkers clearer assignments, updates, communication paths and escalation expectations.
Audience taxonomy: Careworkers
Partners & Communities
Help referral partners, community organizations and local networks clarify responsibilities and close the loop.
Audience taxonomy: Health and community partners
Shared priorities
Different settings, common coordination needs
The workflow changes by role and setting, but three operating needs appear again and again.
Clear ownership
People need to understand what they own, what requires review and where questions should go.
Useful visibility
Authorized participants need enough context to understand changes without creating unnecessary noise.
Responsible follow-through
Important updates need acknowledgement, appropriate escalation and a visible next step.
Two kinds of support
Separate platform capabilities from implementation support
This distinction helps every audience understand what technology may support and where hands-on organizational work is required.
Planned capability set
Platform capabilities
Tools and workflows intended to organize information, clarify responsibilities and support review. Availability is confirmed at the individual capability level.
Scoped engagement
Implementation support
Workflow assessment, planning, configuration guidance and adoption support shaped around the organization’s people, processes and responsibilities.
Tell us about your care setting
Share the operating context, the people involved and where coordination feels hardest. We can discuss whether a ShiftPretty solution or implementation engagement may fit.
Please do not submit protected health information (PHI) or sensitive personal care details through public forms.