Who ShiftPretty serves
Planned support profile
Create clearer handoffs across community and referral networks
Community organizations and referral partners often share responsibility without sharing the same systems. A clearer coordination layer can help authorized participants understand ownership and status.
ShiftPretty is exploring practical network coordination while respecting consent, organizational boundaries, privacy obligations and each partner’s independent responsibilities.
Audience taxonomy: Health and community partners
Audience priorities
What matters most in this setting
Cross-organization coordination works best when each participant knows what they own, what may be shared and how unresolved work returns to the right person.
Referral context
Provide enough authorized context for a partner to understand the request without unnecessary information.
Coordination focus
Visible ownership
Make the responsible organization, role and expected next step easier to identify.
Coordination focus
Closed-loop status
Support acknowledgement and practical status updates across organizational boundaries.
Coordination focus
A clearer operating path
From update to responsible follow-through
This is an illustrative coordination pattern, not a promise of automation, safety or outcomes.
Receive the request
Capture a referral or coordination request with the minimum appropriate context.
Confirm ownership
Identify the responsible partner and clarify what acknowledgement or response is expected.
Share appropriate status
Make authorized progress, escalation or closure visible to the people who need it.
Clear support boundaries
Separate the platform from implementation support
Capabilities are directional until their availability is confirmed. Implementation work requires a separately documented scope.
Platform capabilities
- Structured referral and coordination requests
- Partner responsibility and acknowledgement records
- Role-aware status visibility
- Configurable permissions subject to validation
Implementation support
- Map one cross-organization referral path
- Define consent, information and ownership boundaries
- Configure a limited partner pilot
- Review governance and participation before expansion
Related solutions
Explore the operating capabilities behind this work
These published Solution pages explain the relevant coordination, workforce, visibility and implementation approaches.
Bring one partner handoff into focus
Share where referrals, ownership or status become unclear across organizations. We can explore a carefully scoped next step.
Please do not submit protected health information (PHI) or sensitive personal care details through public forms.
