Who ShiftPretty serves
Planned support profile
Connect resident, family and team coordination around clear responsibilities
Assisted living communities coordinate across residents, families, internal teams and outside providers. A shared operating view can help the right people understand changes and next steps.
ShiftPretty is exploring coordination support that complements established community workflows without replacing clinical systems, professional judgment or resident-centered decision-making.
Audience taxonomy: Care organizations
Audience priorities
What matters most in this setting
Clear coordination starts with role boundaries and respectful communication. Technology should support those relationships rather than stand between them.
Team handoffs
Make responsibilities, updates and outstanding follow-up easier for authorized teams to understand.
Coordination focus
Family communication
Create clearer expectations about what is being shared, who responds and where questions should go.
Coordination focus
Outside-provider coordination
Support practical handoffs with external professionals and services while respecting permissions and policy.
Coordination focus
A clearer operating path
From update to responsible follow-through
This is an illustrative coordination pattern, not a promise of automation, safety or outcomes.
Surface the change
Record an operational update or question in a consistent, role-appropriate way.
Review responsibility
Identify the person or team responsible for evaluating context and deciding the next step.
Close the coordination loop
Make acknowledgement, escalation or completion status visible to authorized participants.
Clear support boundaries
Separate the platform from implementation support
Capabilities are directional until their availability is confirmed. Implementation work requires a separately documented scope.
Platform capabilities
- Role-based coordination views
- Task, acknowledgement and follow-up records
- Configurable communication prompts
- Operational reporting for authorized review
Implementation support
- Map community-specific handoffs and communication paths
- Define resident, family, team and provider permissions
- Configure a limited non-clinical pilot
- Review adoption and governance before expansion
Related solutions
Explore the operating capabilities behind this work
These published Solution pages explain the relevant coordination, workforce, visibility and implementation approaches.
Start with a recurring coordination gap
Share where team, family or outside-provider follow-up is difficult to understand. We can explore a carefully bounded next step.
Please do not submit protected health information (PHI) or sensitive personal care details through public forms.